We strive for customer satisfaction and offer a straightforward return and refund process:

1. Return Eligibility:

   • Products must be returned within 7 days of delivery.

   • Items must be unused, in original packaging, with all tags and accessories.

2. Non-Returnable Items:

   • Customized or perishable items.

   • Items damaged due to misuse.

3. Refund Process:

   • Approved returns will be refunded to your original payment method within 7 working days.

   • Shipping fees are non-refundable unless the return is due to a fault on our end.

4. How to Initiate a Return:

   • Contact us via bagbreez.pk@gmail.com or WhatsApp at 0335 5111558.

   • Provide your order details and reason for the return.